Order Tracking and Returns

All wool felt comes in the order it is listed in the description, or in the order you list in the memo box, for easy identification.

When ordering more than 1 sheet of wool felt it may come in a continuous sheet.

Shipping is actual. IF you paid too much. I will refund the difference, when it is over $2

Felt Shipments can become quite heavy, very quickly, especially when you are combining listings. All initial shipping charges are APPROXIMATE. Extra shipping charges may be required, in that case,  I will invoice you for additional charges.

I may make substitutions in Bundles, if colors are out of stock.  If items are out of stock that you choose, I will email you immediately for substitutions.

Sorry, Due to the nature of the product I do not do exchanges or refunds. I will make sure you are 100% satisfied with your product. Any items sent back will have a 30% restocking fee. There are NO refunds on first initial shipping.

Enter the email address used when you purchased your products, along with your order number, to view your order details.

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